How do I contact customer support?
What are you doing to keep fans safe from COVID-19?
We constantly work diligently and deliberately with our partnered venues to enact every precaution. We strive to create the safest possible environment for all event attendees and employees. For further policy, visit this link.
What makes Indigo Road different from other entertainment companies?
What’s with all the baseball stadiums?
How long has Indigo Road Entertainment been puing on shows?
Do you have a return/refund policy for tickets?
All sales final. No refunds or exchanges. All ticketed events are to be held regardless of weather conditions. Sometimes weather or other outside considerations make the performance impossible to complete. Refunds will be issued ONLY if an event is canceled in its entirety. If the event is postponed, tickets will automatically move to the rescheduled date. If an event is canceled and not rescheduled, refunds will automatically be applied to the credit card used by the customer at the time of purchase. In such instances, refunds will generally appear on the customer’s next account statement depending on their billing cycle. Refunds for canceled performances include the ticket price and the per ticket convenience charge(s), but do not include the per order handling charge if any fees are collected for a chosen delivery option.